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Our Environment

Palm Bay Utilities Department understands it has a responsibility to provide exceptional service and a quality product to its customers, but we also have a responsibility to protect our environment and be responsible stewards of our resources.

Learn more about our Environmental Management System and how we are working to reduce our impact on the environment as well as ways that you can conserve our most precious natural resource - water!



City of Palm Bay Utilities Department Environmental Policy

The City of Palm Bay Utilities Department has the responsibility to provide the public of Palm Bay with drinking water and disposal of wastewater. In recognition of the responsibilities that come with these activities, the Utilities Department is committed to conscientious stewardship of our water resources, the natural environment, and well-being of Utilities employees and the citizens of Palm Bay.

 The Utilities Department has a commitment to manage its operations in compliance with federal, state, and local laws and regulations related to environmental quality and public and employee health and safety. The Utilities Department is dedicated to build from a foundation of compliance with the aim of continuously improving environmental performance. To achieve this goal and promote sustainability, the Utilities Department will integrate the three decision making elements of the Sustainability Triple Bottom Line (environment, economy, and social equity). Specifically, the Department shall:

  • Incorporate environmental considerations into our business decisions, activities, services, and products.
  • Set measurable objectives to improve environmental and safety performance.
  • Reduce the generation, discharge and emission of wastes to all environmental media - air, land, surface water, and groundwater - and if reduction is not a practical attempt alternatives such as conservation, recycling or reuse to limit waste creation.
  • Anticipate emerging environmental issues and respond accordingly.
  • Implement a continuous improvement asset management system to minimize life cycle costs of equipment and infrastructure
  • Allocate and maintain, within our fiscal capabilities, resources for the effective implementation of environmental management and compliance programs.
  • Encourage communication among employees, visitors, neighbors, and surrounding communities, suppliers, customers, regulatory agencies and the general public regarding Utilities Department’s environmental issues.

 Every Utilities Department employee, intern, vendor, consultant, contractor, and volunteer has an obligation to comply with all applicable environmental laws and regulations and other Utilities Department requirements. Employee training will include a review of this policy and all applicable elements of our environmental management system.


Palm Bay Utilities Environmental Management System, ISO 14001:2015

PBUD ISO 14001:2015 Logo black

An Environmental Management System (EMS) is a systematic process for managing our Utilities Department's services that may have an impact on the environment of Palm Bay and the surrounding region.

The EMS provides the structure for implementing environmental programs, demonstrating performance in achieving environmental objectives, and communicating our actions. The EMS allows the Utilities Department to operate with greater efficiency and control.

Continual improvement is the cornerstone of our EMS; the Utilities Department actively works to enhance its performance by conducting internal audits, management reviews, data analysis, and implementing corrective and preventive actions.


ISO 1400:2015 Registration

The Palm Bay Utilities Department (PBUD) successfully completed its fourth certification audit of the Department’s Environmental Management System (EMS) by demonstrating compliance with the ISO 14001:2015 standard.  PBUD was the first water and wastewater utility (public or private) in the state of Florida to be certified under the internationally recognized ISO 14001:2004 standard in 2008 and is the second registered ISO 14001 Utility in the state to obtain the latest 2015 certification. ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system.  It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.

ISO 14000:2015 is the international standard for environmental management for both private and public agencies. The purpose of ISO 14000:2015 is focus on what an organization does to minimize harmful effects on the environment caused by its activities and to ensure that the organization continually improves its environmental performance.

Certification of an EMS results after an independent, external body audits the organization’s EMS and verifies that it conforms to the ISO 14001:2015 standards. Registration occurs when the external auditing body records the certification in the client register.



Environmental Management System Programs, GreenWay

As part of the Palm Bay Utilities Department's EMS there are several objectives and  targets set in place by utilities management to measure the success of our efforts to effective manage the utilities system and its impact on the environment.  These programs must be consistent with our environmental policy and consider all legal and regulatory requirements.  Below are examples of a few of our current programs:


Computerized Maintenance Management System (CMMS):
Effective maintenance of our treatment plants and infrastructure is a  major function of being a sustainable utility. PBUD has  implemented a computerized work order system to help  manage and schedule preventive and corrective maintenance for our system.  Through efficient preventive maintenance, the Utility is able to avoid costly repairs and reduce unplanned service interruptions.

Infiltration and Inflow Elimination Program: 
By conducting smoke testing on sanitary sewer lines and televising for infiltration, PBUD is working to reduce the likelihood of a sanitary sewer overflow event and also decrease electrical consumption.


Water Quality
By tracking water quality complaints and identifying areas throughout our water system that may benefit from hydrant flushing (a routine maintenance practice in the water industry used to move water through the lines to maintain integrity of the Water Distribution System) staff is able to ensure water quality in the distribution system and make sure hydrants and valves are working properly.


Hazardous Waste Disposal Reduction
A comprehensive recycling program has been implemented within the Utilities Department to minimize the organization's contribution to resource depletion. The Department has committed to reducing its resource consumption and generation of hazardous waste materials.


 Vendor Information

The Utilities Department is committed to purchasing products and services that are environmentally-friendly to reduce the impact our organization has on the environment around us.  It is recommended that all vendors, contractors and consultants doing business with the Palm Bay Utilities Department read  and sign our Environmental Policy.

Purchasing & Contracts Division
120 Malabar Road SE
Palm Bay, FL  32907
Phone:  (321) 952-3424

Web Site

Vendor Guide - Doing Business with the City of Palm Bay