About Us

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logo-webThe City of Palm Bay Utilities Department operates as an Enterprise Fund directly under the City government with management and administration provided through City staff. The Utilities Department is an ISO 14001:2004 certified utility that provides water, wastewater, and reclaimed water services to residents of Palm Bay and the Town of Malabar.

The city operates two utilities campuses with a total of four water treatment plants (including one Aquifer Storage and Recovery well) capable of providing up to 15.5 million gallons per day (MGD) of potable water.  Palm Bay receives its water supply from groundwater drawn from 41 wells located throughout the city. These wells pull from the Floridan and surficial aquifers. The raw water is treated through reverse osmosis and lime-softening processes, then disinfected and distributed across 595 miles of water lines to customers.

PBUD also operates a wastewater and a water reclamation plant; the combined treatment capacity for these two facilities is 5.2 MGD.  The utility provides sanitary sewer service to approximately 40,000 residents (over 15,000 accounts) through 105 lift stations, 202 miles of sanitary sewer gravity mains, 2,500 manholes, and 58 miles of force main. Additionally, there are nine miles of reclaimed water distribution lines, providing service to several businesses, residents, and a local park for irrigation and beneficial reuse purposes. The Department has also completed the design for a new water reclamation plant to meet future beneficial reuse demands throughout the southern portion of the City. 

PBUD’s workforce is comprised of 138 highly skilled and trained employees. The Utilities Director provides leadership for the organization which is divided into four distinct divisions which include:  (1) Distribution, Collections & Maintenance, (2) Business Operations, (3) Engineering and Plant Operations, and (4) Enterprise Geographic Information Systems (EGIS).