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Palm Bay Utilities Department has successfully re-certified its GreenWay program to the new ISO 14001:2015 standard. ISO 14001:2015 improvements include greater commitment from leadership, increase alignment with strategic direction, greater protection for the environment, more effective communication, life-cycle thinking and more emphasis on environmental performance measures. Palm Bay Utilities becoming the 2nd registered ISO 14001 Utility in the state to obtain the 2015 certification.

Our department provides clean, reliable, drinking water to over 32,000 customer accounts as well as sanitary sewer service to over 15,000 accounts throughout the City.  We also provide reclaimed water service to a limited number of customers within our service area.

We are committed to the environment and protecting our natural resources.  Through our Environmental Management System known as GreenWay, our staff works to ensure that our operations are efficient and effective and that they do not negatively impact the environment.  We are dedicated to continual improvement in every area of our organization - from customer service to plant operations. 

Our staff of 135 highly skilled and trained professionals works hard each and every day to provide you with the best service and product possible. Our day revolves around you, because we know that you depend on us.