Make A Service Request

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One of the easiest ways to make a service request or report an issue is through our Citizen Request application.  Once you register, you will be able to track the progress of your request.

Simply register below and submit your request.  You will receive a confirmation email to activate your registration.  So, please be sure that the email you provide is current so that we can communicate effectively regarding the status of your request.

Here are some examples of requests that you can make for Utility Services using the Citizen Request Application:

  • Report a Billing Issue
  • Report a Service Issue or Emergency* 
  • Request Additional Solid Waste / Recycling Carts
  • Request a Pool Fill Credit
  • Update Account Information
  • Water / Sewer Availability Inquiry

Need to Report an Emergency?



If there is an emergency or service issue that needs immediate attention, please contact our office!

During Normal Business Hours  321.952.3420

After Hours     321.952.3478

You may also create an online account to report and track an emergency or service requests by clicking here.

Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.