Utility Maintenance and Testing

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Lead and Copper Testing

Every three years the City of Palm Bay Utilities conducts a FREE lead and copper test in compliance with the Florida Department of Environmental Protection (FDEP) on homes built between 1983-1986. Palm Bay Utilities Water Main lines do not contain lead or copper. This test detects lead and copper that may be found between a customer’s home and service lines. Lead and copper are primarily introduced to drinking water through the corrosion of plumbing materials which contain lead and copper.

Call Utilities Customer Services at (321) 952-3420 for more information on reducing lead exposure around your home and the health effects of lead, call the National Lead Information Center at (800) 424-LEAD, or contact your health care provider.

If you are interested in participating in the free lead and copper sampling that will take place in October 2019, and your home fits the criteria of being built between 1983-1986 and you have City water, please email Summer Kessler, Outreach Coordinator, Summer.Kessler@palmbayflorida.org.

Sanitary Sewer Cleaning and Relining

Palm Bay Utilities is lining sewers to address locations in the condition assessment needing repair. Typically, construction will occur from 7:00 a.m. until 5:00 p.m., Monday through Friday. Traffic will remain unobstructed. Road closures and detours are not anticipated.

Please be aware that while work is being performed on the sewer main your service will temporarily be unavailable until work is complete. Water usage should be limited during both the cleaning and lining process. During this process the door notification you received 24 - 48 hours in advance of construction will let you know more information regarding these restrictions, and when to expect them.

Sewer Clean-out

The sewer clean-out is the access point to the sewer system for necessary cleaning and maintenance. Sewer clean-outs are typically made of PVC piping and are located approximately three to five feet from a home or business and the city connection is usually located about fifteen feet from the road. 

It is the property owner's responsibility to maintain the sewer clean-out.  The clean-out caps are often run over by cars, damaged by lawn equipment or buried under landscaping.  Broken clean-outs allow debris, stormwater and animals such as rats and snakes into the sewer pipes. Clogged or obstructed piping can cause expensive sewer back-ups and overflows.    Additionally, excess stormwater through damaged or missing caps puts additional stress on the sewer collection system and treatments plants. 

If you discover that your sewer clean-out needs to be repaired or replaced you can purchase parts at your local hardware store.  If you are unable to locate the parts you need or have any other questions please call the Palm Bay Utilities Department at (321) 952-3420. 

Smoke Testing

Smoke testing may sound rather odd but it benefits the health of the system and our customers. During a Smoke Test, a harmless non-toxic smoke will be blown into the sewer system for routine stormwater system testing.

Unidirectional Flushing (UDF)

During the months of January through May 2018 the Palm Bay Utilities Department will be conducting Uni-Directional Hydrant Flushing (UDF) throughout North-Central Palm Bay.  Hydrant flushing is a routine procedure that is conducted at various points within the City’s water system throughout the year to ensure that hydrants are functioning properly and that the water quality is at its best.  The UDF program is a more systematic approach to hydrant flushing that involves the closing of valves in the distribution system and opening of hydrants in order to create a single direction of water flow.  This type of high-speed flushing scours and cleans sediment deposits inside of water mains, controls corrosion and rust issues, improves overall water quality, and provides a number of other benefits. The UDF program will affect only those residents connected to the City's water service. Homes receiving water from private wells will not be affected by the hydrant flushing.


  • You may notice reduced water pressure and possibly, discolored water during flushing in your area. Avoid running tap water and/or using the washing machine or dishwasher until flushing is complete.
  • Please slow down and drive carefully while traveling through the flushing work zones.


  • If you notice any discoloration in your water after the flushing is conducted in our area, please run your faucets for two to five minutes. This should result in water running clear. The discoloration only affects the appearance of the water; it does not affect the water’s taste or quality.
  • If water pressure or volume seems low, remove your facet screens and check for trapped particles.