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COVID-19: Beginning May 18th, 2020, City facilities will be open to the public by appointment only. Coronavirus Information and Resources
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Coronavirus Information and Resources

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City of Palm Bay Announces Phased Re-Opening Details

The City of Palm Bay will launch a phased re-opening of City facilities. Beginning with a soft re-opening on Monday, May 18th, public access to City facilities will be available by appointment only, where necessary. The City will continue to provide services virtually where possible to limit person-to-person interaction. As outlined in Florida’s re-opening guidelines,

City of Palm Bay facilities will reopen with a slow, steady, and safety-conscious approach to ensure that proper safety and social distancing guidelines are observed. The City of Palm Bay will limit building occupancy to 25% or less. The Phase 1 reopening plan will remain flexible to allow adjustments to be made based on new developments that may impact the health and safety of the community. During the initial re-opening phase, citizens are encouraged to continue utilizing the City’s online service options and contacting staff by telephone or email.

The City’s Facilities Department installed new protective measures such as sneeze guards in areas visited regularly by the public as well as, intercoms at the two main entrances on the north and south side of the City Hall Annex building located at 120 Malabar Road SE. Signage and floor markings have also been fitted throughout City buildings to encourage social distancing. The City will also continue enhanced facility cleaning and sanitization protocols put in place during the initial COVID-19 response to include the sanitization of frequently touched surfaces such as door handles and stair rails.



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Protecting First Responders

Post Date:04/03/2020 3:20 PM

Citizens should continue to call 911 when faced with an emergency situation. Emergency response services from the Palm Bay Police Department and Palm Bay Fire Rescue have not changed due to COVID-19; however, first responders must take preventative measures to protect themselves while responding to calls.

If you believe that you or someone in your household may have COVID-19 and you need to call 911, it’s critical that you advise the dispatcher handling your call. Be honest when answering questions regarding recent travel, exposure to anyone who has traveled, or flu-like symptoms such as fever, cough, or shortness of breath. If you have been placed in mandatory or self-imposed quarantine, please disclose that information to the dispatcher so that first responders know how to best prepare themselves to stay safe while responding to your emergency. If possible, meet responding crews outside your home or near the front door. This measure will help to limit potential COVID-19 exposure to the crews.

Let’s protect those who protect us. If protective measures are not observed by citizens calling in an emergency, first responders could unknowingly expose themselves to the virus and pass that onto the entire station. In such an event, the entire crew will need to be quarantined and levels of service for responding to emergencies cannot be maintained to optimal standard.

Do your best to practice social distancing with the responding crews and don’t be alarmed if they are geared in full Personal Protective Equipment (PPE), or if crew members request patients to wear surgical grade masks. This is a necessary precaution to help minimize exposure. Safeguarding the health of first responders is essential so that they can continue to provide service and meet the needs of our community.


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