False Alarm Frequently asked questions

What is a False Alarm?

How do I register my alarm?

How do I Prevent False Alarms?

How is my monitored alarm system affected by Voice over Internet Protocol (VoIP)?

What is Enhanced Call Verification and how can it prevent false alarms?

If you have a false alarm and wish to cancel a response by the Police or Fire Departments, PLEASE FOLLOW THE ONLY ACCEPTABLE METHOD FOR CANCELLATIONS!

• Follow your alarm monitoring company’s cancellation procedure.
  (DO NOT CALL 911 TO CANCEL)

• If the false alarm was due to a malfunction of the system, call your alarm company for repair. Hesitating to properly maintain your alarm system will result in excessive false alarm activations, as well as possible monetary fines.

^Top