False Alarm Frequently asked questions
What is a False Alarm?
How do I register my alarm?
How do I Prevent False Alarms?
What is Enhanced Call Verification and how can it prevent false alarms?
If you have a false alarm and wish to cancel a response by the Police Department, PLEASE FOLLOW THE ONLY ACCEPTABLE METHOD FOR CANCELLATIONS!
It is important that you know your password so you can cancel a false alarm.
- Follow your alarm monitoring company’s cancellation procedure.
(DO NOT CALL 911 TO CANCEL)
- If the false alarm was due to a malfunction of the system, call your alarm company for repair. Hesitating to properly maintain your alarm system will result in excessive false alarm activations, as well as possible monetary fines.