Cigna Health

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Effective 1/1 - 12/31 each year

Contact Information:

1-800-244-6224 or

The Health Information Line - open 24 hours a day 7 days a week

If you have an insurance billing question or issue with a claim, HIPAA restrictions and guidelines require insurance companies to speak only to the subscriber or patient who is in receipt of the services.  When calling customer service, please be sure to have your insurance card accessible and any documentation relating to the purpose of the call. 

Medical Rates and Plans 

2018 Open Access Plus In Network (OAPIN) Open Access Plus (OAP)
Employee Only
$0 $14.72
Employee + Children
$126.66 $154.64
Employee + Spouse
 $140.02 $170.94
Employee + Family
$170.10  $214.27


2017 Open Access Plus In Network (OAPIN) Open Access Plus (OAP)
Employee Only
Employee + Children
Employee + Spouse
Employee + Family


Medical Plan Comparison - 2018

Medical Plan Comparison - 2017

Summary of Benefits - OAPIN

Summary of Benefits - OAP

Summary Plan Document - OAPIN

Summary Plan Document - OAP

OAP/OAPIN Amendment 

Medical Rider


Prescription Formulary

Formulary Management

No Cost Preventative Prescriptions - 2018

No Cost Preventative Prescriptions - 2017

Home Delivery Prescriptions

Home Delivery Medical Supplies


Lab work is at NO COST when you use an in-network lab.

Health First labs are NOT considered in-network labs under the Cigna OAPIN plan.  This means you will be responsible for 100% of the lab work costs if you choose to utilize a Health First lab. If you use a Health First lab as an out-of-network provider under the Cigna OAP plan, you will be charged 40% for your lab services. 

Under both the OAPIN & OAP the cost of lab services will be included in your office visit co-pay only if the physician draws the labs IN OFFICE at the time of your scheduled appointment.  The provider MUST send the specimens to a “Par” lab with Cigna for review.  Cigna has assured us that the providers that participate in their network are aware of this requirement and the “Par” labs in their network. 

To populate a list of in-network labs, please visit and search according to your location preference.


Radiology Pre-Certification Process


ER vs. Urgent Care vs. Primary Care Provider

Health Coverage and Medical Terminology Glossary

Popular Health Topics


Zika Virus


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