Automatic Bank Draft

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Say Goodbye to Postage, Late Fees, and Lost Statements

As an incentive for utilizing the automatic bank draft feature, an annual credit of $18 will be applied to your account after 12 months of uninterrupted bank drafting.

Upon enrollment, your bank account is drafted for the amount of your monthly utility bill. Your bill statement will display "Bank Draft - Do Not Pay".  Your billing statement will reflect the dollar amount and the due date the funds will be withdrawn from your bank. 

Automatic Bank Draft (ACH) Enrollment is quick and easy:

Step 1: Print out a copy of the Direct Debit Form

Step 2: Complete the enrollment form

Step 3:  Include a voided check with your application and mail to:

Palm Bay Utilities Department
Customer Service
120 Malabar Rd SE
Palm Bay, FL 32907

You can also subscribe to our E-Billing feature by providing a valid email address. Upon registering, you will no longer receive a paper statement in the mail. We will notify you via email when your E-Statement is available to view online.