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Palm Bay Utilities Customer Service Hours: Due to Hurricane Irma, Customer Service will close Thursday, September 7, 2017 at 5:00 p.m.

The Palm Bay Utilities Emergency After Hours hotline at 321-952-3478 will remain operational until Saturday, September 8, 2017 at 3:00 p.m.

Normal Customer Service/After Hours will resume once all storm damage has been assessed and the safety of our employees and public can be assured. Updates will be provided as they become available.

Bills may be paid online at


Utilities Customer Servicecity hall for WEB
City Hall Annex Building
120 Malabar Road SE

Palm Bay, FL  32907

Office Hours:
Monday through Friday
8:00 a.m. to 5:00 p.m.

Report a Service Issue or Emergency

Pay Online

Fax:        321.727.0693

After Hours Water / Sewer Emergency:
Automated Account Information & Payments:     321.733.3069 
Solid Waste / Recycling Pick-Up Only:                       321.723.4455

Customer Feedback: