Your utility billing schedule is based on the services that you currently have through the City.
Please see below:
- WATER/SEWER ACCOUNTS are billed monthly. These bills also include stormwater and sanitation costs. These accounts are billed based on "cycles". On the top of your bill there is a notation of each customer's cycle and route (i.e., Cycle-Route 01-28). See Example.
- STORMWATER/SANITATION ACCOUNTS are billed quarterly. These accounts are typically for residents who are not connected to the city water and sewer system.
- STORMWATER ONLY ACCOUNTS are billed annually. These accounts are for owners of vacant parcels who do not have sanitation or water/sewer services.
Annual bills are mailed in October of each year for service provided October 1 through September 30.
Please note that payment due dates may vary from the above schedules for customers who have signed up for bank drafting or when billing adjustments are made to specific accounts. Please contact Customer Service at 952-3420 or firstname.lastname@example.org for additional information.