Notice: Hydrant Flushing in Palm Bay


Beginning on Monday, June 8thand ending in late August, Palm Bay Utilities personnel will be working at fire hydrants throughout the city as crews perform hydrant flushing. Visit to learn more about the process and to find out when crews will be working in your area.

Welcome to Utilities Customer Service.  Our mission is simple:  We want to exceed your expectations and provide the best customer service experience possible. We know that your time is valuable; therefore, our main goal is to provide efficient, accurate, and friendly service.


We provide customer service related to water, sewer, solid waste and recycling, and stormwater accounts. Here's how we can help you:

  • Opening / Closing Utility Accounts for Water, Sewer, Solid Waste & Recycling
  • Billing and Collection of Utility Payments
  • Questions about Utility Services and Service Availability
  • Explaining Rates, Fees, and Charges
  • Solving Issues Related to Your Account or Service


Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.