LIMITED WATERING SCHEDULE TEMPORARILY SUSPENDED FOR RECLAIM WATER CUSTOMERS

Effective March 24, 2015:  The limited watering schedule has been temporarily suspended for reclaim water customers.  Palm Bay Utilities anticipates that the limited watering schedule will resume by the end of this week.  We regret this inconvenience to our reclaim water customers and we are working diligently to resolve this issue.  We will continue to keep customers informed of any changes.

Welcome to Utilities Customer Service.  Our mission is simple:  We want to exceed your expectations and provide the best customer service experience possible. We know that your time is valuable; therefore, our main goal is to provide efficient, accurate, and friendly service.

HERE'S WHAT WE DO

We provide customer service related to water, sewer, solid waste and recycling, and stormwater accounts. Here's how we can help you:

  • Opening / Closing Utility Accounts for Water, Sewer, Solid Waste & Recycling
  • Billing and Collection of Utility Payments
  • Questions about Utility Services and Service Availability
  • Explaining Rates, Fees, and Charges
  • Solving Issues Related to Your Account or Service

 

Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.