Do You Know All The Ways You Can Pay Your Utilities Bill?

Ways to Pay-min

To create an efficient experience for our customers, Palm Bay Utilities offers many different ways to pay your bill. All Methods of payment require your account number.

Options to Pay

#1 Automatic Bank Draft

The Auto Bank Draft program saves you time and money, in fact, we pay you when you use this option.  Each year we will credit your account $18 after 12 months of uninterrupted bank drafting.  It is easy to enroll.  There’s no hassle, no postage, it’s free and most importantly, you won't have to worry about late fees again! Enroll Now!  


If at anytime you would like to terminate your automatic bank draft please complete and return this form.  Termination from this program will occur once your bank has processed the current water/sewer bill.

#2 Pay By Walk-In

Walk-In Payments can be made in person at the City Hall Annex Building.  Please provide your payment stub when paying in person.  Cash payments are only accepted when paying in person. We accept no responsibility for cash payments lost in the mail or placed in a drop box.

Customer Service Office
120 Malabar Road SE
Palm Bay, FL  32907
Map
Website

Hours:  
Monday - Friday, 8:00 a.m. to 5:00 p.m.

#3 Pay By Phone

By Phone - Use our automated phone line to make a payment using your credit card.  Call 321.733.3069 or 321.952.3420 select option #1 and follow the prompts. 

#4 Drive Thru or Drop Box

 Drive Thru bill pay is available at the South Regional Utilities location.

South Regional Utilities Campus

Administration Office
250 Osmosis Drive SE

Palm Bay, FL  32909
Map and Directions

Payment-Only Drive Thru
Drive Thru Hours: 
9:00 a.m. - 11:30 a.m. 
2:00 p.m. - 4:30 p.m.
(Monday to Friday)

Or Visit the Payment Drop Box Locations (No Cash Please)

Drop Boxes are conveniently located:

In front of City City Hall 120 Malabar Road, SE Palm Bay FL 32907

Next to the Palm Bay Community Center 1502 Port Malabar Blvd NE, Palm Bay, FL 32905

 South Regional Utilities Campus 250 Osmosis Drive SE Palm Bay, FL 32909

Please submit your check or money order and the bottom portion of your bill with your payment. Payments received at the City Hall drop box will be processed the following day. Payments received at the Community Center drop box will be processed within 3 to  5 business days.

#5 Pay Online

You can use your credit card to pay your bill online.  In order to make your payment online you must first create an online account.  If you are having issues creating an account please call 321.952.3420 and stay on the line to speak with a Customer Service  representative. After you have created an online account, you will be able to make payments and view your consumption and payment histories.  Once registered,  you can select the online payment.

#6 Pay By USPS Mail

Please submit your check or money order (no cash) and the bottom portion of your bill with your payment. When paying by mail, allow 7 days for your payment to be received and processed. If your payment stub is not submitted with your payment there may be a delay in processing.

  • Payment Mailing Address
    PO Box 30325
    Tampa, FL  33630-3325

 

 

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