Palm Bay Utilities Customer Service Hours: Due to Hurricane Irma, Customer Service will close Thursday, September 7, 2017 at 5:00 p.m.

The Palm Bay Utilities Emergency After Hours hotline at 321-952-3478 will remain operational until Saturday, September 8, 2017 at 3:00 p.m.

Normal Customer Service/After Hours will resume once all storm damage has been assessed and the safety of our employees and public can be assured. Updates will be provided as they become available.

Bills may be paid online at

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Welcome to the City of Palm Bay Utilities.  Our department provides clean, reliable, drinking water to over 32,000 customer accounts as well as sanitary sewer service to over 15,000 accounts throughout the City.  We also provide reclaimed water service to a limited number of customers within our service area.

Our staff of 135 highly skilled and trained professionals works hard each and every day to provide you with the best service and product possible. Our day revolves around you, because we know that you depend on us.

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