Posted May, 22nd, 2015
  • Sandy Pines and Acorn Mini Storage:
    - Tuesday -  2:00 p.m. to 10:00 p.m.
    - Friday- 2:00 p.m. through Saturday 10:00 a.m. (overnight)
    - Sunday -  2:00 p.m. to 10:00 p.m.   
  • Harris, Intersil, R and J Enterprises and medians maintained by Public Works: 
    - Wednesday- 5:00 p.m. and Midnight
    - Saturday- 10:00 a.m. and 5:00 p.m.

Visit the St. Johns River Water Management District webpage to learn more about best practices and appropriate irrigation amounts.


Welcome to Utilities Customer Service.  Our mission is simple:  We want to exceed your expectations and provide the best customer service experience possible. We know that your time is valuable; therefore, our main goal is to provide efficient, accurate, and friendly service.


We provide customer service related to water, sewer, solid waste and recycling, and stormwater accounts. Here's how we can help you:

  • Opening / Closing Utility Accounts for Water, Sewer, Solid Waste & Recycling
  • Billing and Collection of Utility Payments
  • Questions about Utility Services and Service Availability
  • Explaining Rates, Fees, and Charges
  • Solving Issues Related to Your Account or Service


Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.